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Please be advised that we cannot delay other passengers who arrived at the boarding gate on time, so passengers arriving late at the boarding gate will not be accepted for travel.
You may travel on the next flight, of which at least 1 is scheduled each day.
You can see the time of the next flight by checking the group shout or viewing the latest travel updates on our website. Passengers should join on the time indicated.
Refunds are not applicable or available on this occasion as fare classes can be used more than once.
We recommend that you check-in baggage as early as possible, the Bag Drop desks open 50 minutes prior to the scheduled flight departure time.
The Bag Drop desks close strictly 25 minutes before the scheduled time of departure. If you miss this deadline you could be prevented from boarding the plane.
It's important that you make it to your boarding gate in good time, at least 20 minutes before your flight departure time.
Boarding closes 5 minutes before departure. Please have your valid travel document and boarding pass ready at the boarding gate.
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