Refunds, Delays & Cancellations


Am I eligible for a refund?

Review our terms and conditions to learn more about receiving a refund. 
Refunds can only be initiated by the Ryanair Group, and passengers cannot demand or request them.
When purchasing a ticket, it is made clear that refunds are not available.

Cancellations and delays may be frustrating and we do our best to avoid them. However, as travel extras can be used more than once, customers are not eligible for refunds in such circumstances. 

Did you know? Ryanair is one of the most punctual airlines on ROBLOX. You can view our
Customer Charter for this month's latest punctuality figures and more fascinating statistics!