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Contact Us

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Assistance

Let's Chat

Please note that this is an online game on ROBLOX and not the real Ryanair.
Ryanair Chatbot offers 24/7 support. Also, our ROBLOX Customer Care agents are available for your support via Discord if you need further assistance. 

Our agents are available: 
Mon-Fri 06:00 - 21:00 GMT
Sat 09:00 - 23:00 GMT
Sun 09:00 - 21:00 GMT

Complaints

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The quickest way to submit your complaint and getting it dealt with by our customer service team is to fill in the online Complaint form. This form will help us direct your specific issue to the right person and if your complaint is valid, we will respond to you within 10 working days.

Appeals

For questions regarding appeals, please contact us using one of the below methods and we will respond to you within 15 working days:

Appeal Queries

Need more help? Speak directly to a support agent on Discord or Twitter.

Message us on Twitter:
@AskRyanairRBX

Open a support ticket on Discord: Ryanair Communications Server

Email us: appeals@robloxryanair.com

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